Withdraw Order Policy

You may withdraw (cancel) your order at any time before it has shipped, for any reason, in accordance with Thai consumer protection law.

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How to withdraw an order

Email support@ravenstu.com or DM @ravenstu with your order number as soon as possible. We'll confirm whether the order has entered processing or shipping.

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Refund

If your order is successfully withdrawn before shipment, you will receive a full refund to your original payment method. Once an order has shipped, it is no longer eligible for withdrawal — see our Returns & Refund Policy instead.